Payment questions, access problems, or anything else — reach a human here.
Support hours: Monday to Saturday, 9:00 AM – 6:00 PM (EAT)
We aim to reply within 24 hours.
Payments are reviewed by our team. After you upload your proof, your order sits at pending review until an admin checks it — you'll get a notification here on the site (and by email, if you signed up with one) the moment it's approved or if something's wrong.
You can check the current status any time on My Learning. If it has been longer than 24 hours, message us on Telegram with your order number and we'll look into it.
If you registered with an email and password, you can reset your password. If you signed up with Google or Telegram, use that same button on the sign-in page — there's no separate password on those accounts.
Tell us what you were doing, which course or lesson you were on, and what you saw. A screenshot helps a lot.
